Right of withdrawal for consumers

(consumer is any natural person who concludes a legal transaction for purposes that are largely not attributable to their commercial or independent professional activity.)



You have the right to revoke this agreement within one month without giving any reasons.

The withdrawal period is one month from the date

- in which you or a third party designated by you, who is not the carrier, has taken possession of the goods or, if you have ordered one or more goods within the framework of a single order and are delivered in a uniform manner;

- in which you or a third party designated by you, who is not the carrier, has or has taken possession of the last product, provided that you have ordered several goods within the framework of a single order and are delivered separately;

- in which you or a third party designated by you, who is not the carrier, has or has taken possession of the last partial shipment or the last piece, if you  have ordered a product that is delivered in several partial consignments or pieces;

- in which you or a third party designated by you, who is not the carrier, has or has taken possession of the first product, provided that goods are delivered for regular delivery over a specified period within the framework of an order.

To exercise your right of withdrawal, you must contact us (allstar Fecht-Center GmbH & Co. KG, In der Braike 13, Kusterdingen 72127, Germany, phone number +49 (0) 707175425-0, e-mail address: info@allstar.de) Inform by means of a clear declaration (e.g. a letter sent by mail, fax or e-mail) about your decision to revoke this contract. You can use the enclosed sample withdrawal form, but this is not mandatory.

You can also use the sample withdrawal form or another clear explanation on our website (www.allstar.de) electronically fill in and transmit. If you make use of this option, we will send you a confirmation immediately (e.g. by e-mail) about the receipt of such revocation.

In order to maintain the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the end of the withdrawal period.

Consequences of revocation

If you revoke this agreement, we will provide you with all the payments we have received from you, including the delivery costs (except for the additional costs arising from the fact that you provide a different type of delivery than the one offered by us, the cheapest Standard delivery), immediately and at the latest within fourteen days from the date on which the notice of cancellation of this contract has been received by us. For this repayment, we use the same means of payment that you used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for this redemption.

We may refuse to refund the goods until we have received these goods back or until you have provided proof that you have returned these goods, whichever is the earlier date.

We pick up the goods that are not ready for shipment.

You have the goods that are ready for shipment immediately and in any case no later than within fourteen days from the date on which you inform us about the withdrawal of this contract, to us or to info @allstar.de to be sent back or transferred. The time limit is maintained if you send the goods that are ready for shipment before the expiry of the period of fourteen days.

We bear the cost of returning the goods.

They only have to pay for any loss of value of the goods if this loss of value is due to a handling of them which is not necessary for the examination of the nature, properties and functioning of the goods.


The right of withdrawal does not exist for contracts

  • For the supply of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
  • For the delivery of goods which can quickly spoil or whose expiry date would be quickly exceeded;
  • For the delivery of alcoholic beverages, the price of which has been agreed at the conclusion of the contract but which cannot be delivered until 30 days after conclusion of the contract and whose current value depends on fluctuations in the market to which the trader has no influence;
  • For the delivery of newspapers, magazines or magazines with the exception of subscription contracts.

The right of withdrawal expires prematurely for contracts

  • For the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their sealing has been removed after delivery;
  • For the delivery of goods, if they are inseparably mixed with other goods after delivery due to their nature;
  • For the delivery of sound or video recordings or computer software in a sealed package when the seal has been removed after delivery.


Sample Withdrawal Form

(If you want to cancel the contract, please fill out this form and send it back.)


allstar Fecht-Center GmbH & Co. KG

In der Braike 13 

7212 Kusterdingen / Germany

Phone numberr: +49 (0) 7121 9500-0, 

Fax number: +49 (0) 7121 9500-99,

E-mail adress: info@allstar.de :

Hereby I/We (*) REVOKE the contract concluded by me/US (*) for the purchase of the following goods (*)/The provision of the following services (*):


Description / Invoice number


- Ordered on (*)/Received on (*)


- Name of the consumer (s) / customer number:


- Address of the consumer (s)


- Date and signature of the consumer (s) (on paper only)

(*) Delete the inappropriate.